All items are guaranteed according to the manufacturer's warranty. Any faulty items which are still under the manufacturer's warranty must be reported and sent back for inspection before a refund or replacement can be considered.

Faulty Goods
Faulty goods does not include any goods that are faulty due to fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than in accordance with their intended use, failure to follow the manufacturer's or our instructions, or any alteration or repair carried out without the prior approval of us or the manufacturer.
You should notify us as soon as possible in the same way as for a returned product if you discover that any goods are faulty.
Faulty goods will be assessed, and replaced or repaired according to the manufacturer's instructions providing they are still within the warranty period.
If you return goods because you think they are faulty, we may charge you the cost of all transport and our actual costs and expenses in the event that the goods are not in fact faulty goods.