YOU ARE RESPONSIBLE for the shipping and insurance back UNLESS there was a mistake made by us. If we made a mistake, we will send you a return shipping label. If you return an item by the post office and they destroy it or lose it, then you and the post office are responsible, not us. So please insure your returns and pack them securely. We recommend that you use FedEx or UPS for the most reliable shipping. Send your return to Bonika Shears – Return Department, 2385 Clower Street STE C, Snellville, GA 30078, USA. Include inside the box your name, reason for return, how you would like us to handle the return (exchange, refund, etc), street address to send the refund or exchange to, phone number and email to contact you and $9.00 shipping and handling if appropriate. |
Bonika Guarantee 30 Day no questions asked satisfaction guarantee on Bonika Shears! Life Time Warranty on Bonika Shears for Manufacturers Defects. Warranty Come by and test drive our Bonika Shears line and bring your sharpening to our next hair show Put on Your Dancing Shears. Bonika has world-wide distribution as well as recommended sharpeners, some of which are authorized warranty centers as well.
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